We’ve all been there—you receive an email that looks important, you open it, and before you realize it, you’ve downloaded an attachment from an unknown sender. Now, you're wondering: Is my computer safe?

The good news is that if you are protected by Datto Endpoint Detection and Response (EDR) and Datto Antivirus (AV), your system is continuously monitored and safeguarded against potential threats. Let’s walk you through how these security tools work to keep your computer safe—even if you accidentally download something suspicious.

How Datto EDR and AV Keep You Protected

1. Real-Time Threat Detection & Response

The moment you download a file, Datto EDR immediately scans it for any signs of malicious activity. It doesn’t just rely on traditional antivirus signatures—it analyzes the behaviour of the file. If the file tries to make unauthorized changes, connect to suspicious servers, or act like known malware, Datto EDR detects it and stops it before it can do harm.

• Instant detection of unusual activity
• Automatically blocks malicious files
• Prevents unknown threats using behavior analysis

2. Continuous Antivirus Protection

Alongside EDR, Datto AV continuously scans your system for malware, viruses, and other threats. Even if a file seems harmless at first, Datto AV keeps an eye on it and can quarantine or remove it before it causes damage.

• Scans all new files automatically
• Removes threats before they spread
• Runs quietly in the background without slowing down your work

What Happens If You Download a Malicious File?

1. Immediate Scan: As soon as you download the file, Datto AV and EDR analyze it for known threats.
2. Behavioral Analysis: If the file tries to make unauthorized changes, it is flagged as suspicious.
3. Automatic Quarantine: If it’s confirmed as a threat, it is automatically quarantined to prevent execution.
4. Alert & Response: We get notified about any serious threats, and if needed, we take action remotely to remove them completely.

💡 In most cases, the threat is stopped before it can do anything—keeping your computer safe.

What You Can Do Next

If you’ve downloaded a file and aren’t sure whether it’s safe, here’s what you can do:

• Do Not Open the File – If you haven’t opened it yet, delete it immediately.
• Run a Quick Scan – You can send us a request to manually run a Datto AV scan to check for threats.
• Check for Suspicious Behavior – If your computer is running slower than usual, showing pop-ups, or acting strangely, let us know.
• Contact Us – If you're still concerned, reach out to our team. We can check your system remotely and ensure everything is secure.

Your Computer is Protected—Even When Mistakes Happen

Mistakes happen, and cybercriminals are constantly trying new ways to trick users into downloading malicious files. That’s why having proactive security tools like Datto EDR and AV is essential.

With continuous monitoring, real-time threat detection, and automatic quarantining, you can feel confident knowing that your computer is protected—even if you accidentally download something from an untrusted source.

💡 Still concerned? Don’t worry—we’re here to help! If you ever need assistance, just reach out, and we’ll ensure your system remains secure.