Clicked a Suspicious Link
Learn effective steps to take immediately after clicking a suspicious link to protect your devices and personal information.
Table of Contents
I Clicked a Suspicious Link - What Should I Do Right Now?
VeritGuard Knowledge Base | Security Incidents
Stop. Do not close the browser or shut down your computer.
Call Verito Support immediately at (844) 629-9899. Do not wait to submit a ticket - call us.
Call Verito Support immediately at (844) 629-9899. Do not wait to submit a ticket - call us.
While You Wait for Our Team
- Disconnect from Wi-Fi or unplug your ethernet cable to isolate your computer from the network. This prevents a potential threat from spreading to other devices.
- Do not enter any passwords or personal information if a website opened after you clicked the link.
- If you already entered credentials (username, password, MFA code) on the page, tell us immediately - we will need to reset those accounts.
- Leave everything as-is. Do not delete the email, do not clear your browser history. Our team may need these to investigate.
What Happens Next
Our team will remotely assess your device, check for any malicious activity, and take the appropriate steps - which may include scanning the device, resetting compromised credentials, or isolating the machine for further investigation. In most cases, quick reporting prevents any real damage.
💡 No Judgment
Phishing emails are designed to trick even experienced professionals. Reporting a click quickly is the best thing you can do - it allows us to contain the issue before it becomes a problem. There is no penalty for reporting.
Phishing emails are designed to trick even experienced professionals. Reporting a click quickly is the best thing you can do - it allows us to contain the issue before it becomes a problem. There is no penalty for reporting.